Privacy Policy

T-Shirtmonster.ca (“T-Shirtmonster”) values and respects our customers privacy and knows that privacy is important to you. We have implemented the following Privacy Policy that governs how we collect, store and use the information you provide to us. If you have any questions or require clarification about our Privacy Policy, please write to info@tshirtmonster.ca.

What personal information do we collect?
Using the Design Lab:
Users can access T-Shirtmonster and use the tools found in the Design Lab without providing any personal information.

Placing an Order:
When a user places an order with T-Shirtmonster, we collect personal information on a voluntary basis in order to fulfill the order. Personal information includes your name, address, phone number, e-mail address, date of birth, shipping address and credit card number.

Enter a Design Contest or Opening a Gallery:
If a user decides to enter a Contest or open a Gallery, we ask the user to create a username and password. We collect personal information on a voluntary basis in order to pay royalties to members for products sold. Personal information includes your name, address, date of birth, phone number, and e-mail address.

How do you secure my personal information?
Security for your personal information is of the utmost importance to us. We use industry standard secure socket layer (SSL) technology to encrypt your credit card information before you send it to us. Access to all personal information is strictly regulated and your personal account is password protected.

How is my personal information used?
The personal information you provide will allow T-Shirtmonster to:

  • fulfill your order;
  • mail you royalty cheques for products sold;
  • process customer service issues;
  • analyze our customer demographics for marketing purposes;
  • email you updates to inform you of new products, services, promotions, contests or enhancements.

Who do you disclose my personal information to?
T-shirtmonster will disclose your personal information to 3rd party vendors in the following situations:
  • To ship, track and fulfill your order. This includes credit card processing, shipment & order tracking.
  • When legal action is required to protect T-Shirtmonster rights and/or the rights of our customers, from injury, harm, or interference from anyone violating the User Agreement.
  • During a corporate merger or acquisition, we may disclose your personal information to a third party if that third party has acquired or merged with T-Shirtmonster.

How do I stop receiving news & updates from T-Shirtmonster?
T-Shirtmonster keeps members informed of new products, services, promotions, contests and website enhancements. If you do not wish to receive these updates, please select “unsubscribe” at the bottom of our email. Alternatively, you can sign into your account and update your account profile by deselecting the box currently checked “please keep me informed of T-Shirt Monster updates & special promotions”.

How do I delete my personal information from T-Shirtmonster?
T-Shirtmonster keeps personal information for members with an active account to better serve their needs. To delete this information from our records, please close your account. You must sign into your account and select “close my account” to close your account.

What are Cookies and do you use them?
A cookie is a small text file placed on your hard drive by a website for record keeping. Cookies allow your computer to remember web sites you have visited, which saves you valuable time. T-Shirtmonster uses session cookies, which are deleted at the end of each session. Session cookies store your login so you don’t have to login from page to page.

How often is your Privacy Policy changed?
T-Shirtmonster may update or change this Privacy Policy from time to time. If you receive notification by email of a change to this Privacy Policy, you must review the Policy prior to using our website, as per the User Agreement of the website. By continuing to use T-Shirtmonster, you signify your acceptance of these changes.